Effective Date: 19-Jan-2026

Last Updated: 01-Feb-2026

This Shipping & Delivery Policy applies to all orders placed on (“Website”) operated by Prakriti Farms Private Limited (“we”, “us”, “our”).

1. Shipping Coverage

• We currently ship across India.

• International shipping, if available, will be mentioned separately on the Website.

2. Order Processing Time

• Orders are processed within 1–3 business days after successful payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

3. Shipping Partners

• We use reliable third-party courier and logistics partners to ensure safe and timely delivery.

• Courier partner selection depends on serviceability and location.

4. Estimated Delivery Time

• Metro & Tier-1 cities: 3–5 business days

• Tier-2 & Tier-3 cities: 4–7 business days

• Remote / rural locations: 6–10 business days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, strikes, regulatory checks, or unforeseen circumstances.

5. Shipping Charges

• Shipping charges, if applicable, will be clearly displayed at checkout.

• Charges may vary based on:

  • Order value

  • Delivery location

  • Weight and size of the package

• Promotional free shipping offers may apply from time to time.

6. Order Tracking

• Once dispatched, you will receive tracking details via email or SMS.

• You can track your shipment using the courier partner’s tracking link.

7. Delivery Attempts

• Our courier partners usually attempt delivery 2–3 times.

• If delivery fails due to:

  • Incorrect address

  • Customer unavailable

  • Refusal to accept delivery
    the order may be returned to origin (RTO).

In such cases, re-shipping charges may apply.

8. Address & Contact Accuracy

• Customers are responsible for providing accurate and complete delivery details.

• We are not liable for delivery failure or delays due to incorrect or incomplete address information.

9. Damaged or Missing Packages

• If the package appears damaged, tampered, or leaking, do not accept the delivery and inform us immediately.

• If damage is discovered after delivery:

  • Notify us within 48 hours

  • Share clear images/videos of the package and product

Such cases will be handled as per our Return & Refund Policy.

10. Partial Deliveries

• In rare cases, items from the same order may be shipped separately due to availability or logistics constraints.

• No additional shipping charges will be levied for split shipments.

11. Delays Beyond Our Control

We are not responsible for delivery delays caused by:

• Natural disasters

• Government restrictions or lockdowns

• Courier partner disruptions

• Force majeure events

12. International Shipping (If Applicable)

• International orders may be subject to customs duties, taxes, or import regulations of the destination country.

• These charges are to be borne by the customer.

• Delivery timelines for international orders may vary significantly.

13. Modification of Shipping Policy

We reserve the right to modify this Shipping & Delivery Policy at any time. Changes will be effective upon posting on the Website.

14. Contact Information

For shipping or delivery-related queries, contact: